This major milestone makes Levi9 one of only two Dutch-headquartered companies to attain AWS’s highest partnership level. The AWS Premier Tier is the pinnacle of the AWS Partner Network (APN) for consulting and services partners, reserved for organizations with deep cloud expertise, a proven track record of customer success, and top-tier capabilities in delivering complex AWS projects.
Customer first approach as the foundation
A shared customer-first mindset between Levi9 and AWS has been a key factor in this achievement. Levi9 prides itself on being “the most customer-focused IT service partner,” according to its company culture, which emphasises exceptional customer focus as a core value. This alignment with AWS’s own customer-obsessed philosophy has fostered a strong partnership built on meeting customers’ needs and delivering long-term value. “Customer obsession” is not just a slogan for either company – it translates into concrete actions that drive better outcomes for customers, laying the groundwork for accolades like the Premier Partner designation.
Independent validation of customer success
Levi9’s commitment to customer success is evidenced by consistent independent validation. For the second year in a row, the company was ranked #1 in the Netherlands for overall customer satisfaction in the Whitelane Research IT Sourcing Study, achieving the top position in both General Satisfaction and Application Services and maintaining a 100% customer satisfaction score. Additionally, Levi9’s own AWS customers report an average satisfaction rating of 9+ out of 10, far above industry norms. These honours underscore the tangible impact of Levi9’s customer-centric approach, which mirrors AWS’s focus on delivering value to end-users.
“This milestone is a testament to the dedication of our entire team and our commitment to quality, transparency, and true partnership. We are proud to achieve this recognition and to help our customers scale and innovate with AWS. AWS’s Premier Tier status not only honours the hard work of our people but also reinforces the strategy that putting customers first is the right approach. It motivates us to continue investing in cutting-edge capabilities in cloud, data, and generative AI to drive even greater outcomes for our customers in the years ahead.”
Proven expertise in cloud, data, and AI
Another driver of this recognition is Levi9’s technical excellence and innovation in high-growth domains. The company has amassed 300+ AWS certifications among its team, demonstrating advanced competencies in cloud migration & modernization, DevOps, data & analytics, and other critical (sovereign) cloud disciplines. Levi9 is also at the forefront of emerging technologies, pioneering generative AI solutions on AWS – for example, leveraging services like Amazon Bedrock – to unlock new capabilities for customers. These strong capabilities in AI, data, and cloud were key contributors to the Premier Tier achievement and position the company and its customers for future-ready innovation as demand grows for intelligent, scalable cloud solutions.
What this means for Levi9 customers
For Levi9’s customers, the new Premier Tier Services Partner status brings concrete benefits. The designation gives Levi9 privileged access to AWS resources and support programs that can further enhance project quality and innovation on behalf of customers. Premier Partners often receive early access to AWS’s latest technologies – including cutting-edge services in areas like generative AI and advanced cloud infrastructure – as well as closer collaboration with AWS solution architects. This means mutual Levi9–AWS customers will enjoy even higher-quality delivery, faster time-to-market, improved scalability, and solutions built with trusted expertise, all underpinned by the long-term partnership value that Levi9 and AWS deliver together. This accomplishment further cements Levi9’s reputation as a trusted, long-term partner for organizations seeking high-quality delivery, proactive innovation, and strong value for money.
“For Levi9, achieving AWS Premier Tier Partner status isn’t just a badge. It directly benefits our customers by unlocking even closer collaboration with AWS. It means our teams can access AWS’s top expertise and programmes to deliver faster, higher-quality solutions that scale with our customers’ needs. Ultimately, this milestone gives our customers extra confidence that we’re fully equipped to drive their cloud and AI innovations forward.”
Marketing Manager
Levi9
