IT Operations - Levi9

IT Operations

Modern software development processes require involvement of the IT Operations element from the very start of the development project. IT Operations is the enabler of automated delivery of the software through Continuous Delivery practices.

IT Operations is the enabler of automated delivery of the software through Continuous Delivery practices. It glues together different parts of the development process and enables faster time to market. Modern-day infrastructure/environment setups are described as a code and can be recreated whenever needed as many times as needed.

When a product is put into production, keeping an IT environment running smoothly, requires constant supervision. There is a continuous need to install security patches and application updates, monitor the system status and its performance to identify and prevent potential problems, and when they do occur, quickly resolve issues regardless of the time of day or night during which they occur.

Hosting suppliers have made decisive progress to enable remote management of all software hosted in the Cloud or on virtual or physical servers. This enables outsourcing of these activities to external parties and makes the physical location of the outsourcing party irrelevant. Still, being in the right time zone is important for daily contact between the customer and the service provider.

The Levi9 IT Operations Services consist of reactive/preventive and adaptive/innovative components. The reactive/preventive part of the service takes care that the systems are running smoothly through constant monitoring, updating/patching and incident resolution, whereby the adaptive/innovative part makes sure that systems meet changing business needs through change management. The innovative part is usually an integral part of Agile development. DevOps principles, supporting development teams, enable faster time to market for the customer’s software.

We provide remote IT Operations services in the following areas:

• Cloud and Container Management
• Infrastructure Automation
• Configuration Management
• Continuous Delivery
• System Management
• Virtualisation Services
• Database Administration Services
• Generic and specific packaged application services
• Hosting services

Our software development practices are based on the Agile and Lean methodologies. Software development teams are usually organized into multi-functional poly-skilled Scrum teams following DevOps recommendations. Depending on the stage of the product in the software development lifecycle, we might use Kanban, if the product is requires more support related activities as opposed to further enhancement/innovation activities.


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Cases

Fintech

Valitor Payment Solutions

Fintech

Five Degrees is a financial technology provider delivering banking software to retail and private banks

Fintech

Backbase Omni-Channel Customer Experience Platform

Digital Marketing and Media

Improve Digital

Software Services

Xerox Seamless

Traffic and Transport

Swarco Traffic Light Assistant

Traffic and Transport

Scania Connected Services

Traffic and Transport

Schiphol Dashboard

Traffic and Transport

TomTom MyDrive

Electronic Retail

Drukwerkdeal a one-stop shop for printing, advertising materials, clothing and gifts

Traffic and Transport

Cycleon

Electronic Retail

Bol.com

Traffic and Transport

Xerox Hypervisor application

Traffic and Transport

Eyefreight Transportation Management System

Digital Marketing and Media

Sanoma digital portfolio

Digital Marketing and Media

GroupM

Electronic Retail

Wehkamp

Digital Marketing and Media

Talpa

Traffic and Transport

Rohill NodeView infrastructure solution

Software Services

Teleena’s IoT platform

Traffic and Transport

Vroon

Software Services

FMO

Software Services

Carerix

Software Services

G4S

Traffic and Transport

Swarco software quality improvement case

Traffic and Transport

TomTom application management

Software Services

Cycleon AWS Managed Services

Software Services

Carerix Devops

Traffic and Transport

TomTom TechOps

Software Services

Utility company large Java ERP system assessment

Software Services

Exact online

Software Services

Xerox TVM software

Software Services

Pierre & Vacances Center Parcs

Software Services

ISON

Digital Marketing and Media

Improve Digital Continuous delivery

Fintech

Backbase Continuous delivery

Software Services

Powerhouse Continuous delivery

What our customers say about us

My first contacts with Levi9 are already from last year. During this time I have experienced a partner that is willing to help, especially when you need it the most. First solve the issues and then look at the contracts, that’s a beautiful interpretation of the agile manifesto by Levi9. The Ukrainian employees of Levi9 are real professionals and it's a privilege to work with them! I never had a single doubt about our cooperation.

- Jurgen Delfos, COO Carerix

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